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Overview

Surveys are a powerful tool of measurement used to track progress and provide feedback. LifeOmic's Survey tool allows users the ability to input customized questions and response options to survey their clients and customers with the end goal of collecting valuable and measurable data.

Clicking the Survey tab on the left side of the PHC will open the survey page for your project.

Survey Main

Here you can see all the surveys created and details about them, including:

  • Name (Name of the survey)
  • Version (Surveys may have multiple versions if edits were made on it. This will tell which version the survey is.)
  • Description (Short description of the survey)
  • Type
  • Status (Published, Draft, or Archived)

You can click the checkboxes at the top of the table to narrow down the surveys viewed in the table.

Survey Checkbox

  • All (shows all surveys in the project)
  • Draft (shows the unpublished surveys)
  • Published (shows surveys that have been published)
  • Archived (shows inactive surveys that have been archived)

Survey Tools

As shown in the image above, hovering your cursor on a row will allow you access to:

  • Survey Results

    • Graphs of survey responses

    Survey Results

    • Survey Metrics - Showing the survey responses over time

    Survey Metric

  • Survey Details - (see image below) On this page,you can see the survey participant, the date, and the status of the survey.

    Survey Details

    Survey Status options include:

    • In progress (The survey was started but is incomplete.)
    • Completed (The survey was started and completed.)
    • Expired (With scheduled surveys you can turn on an option where when the next survey is sent out, it marks the previous one as expired if the participant never started or finished it. This prevents survey responses from stacking up for participants.)
    • Not started (The participant has not started the survey.)

Survey Questions and Responses

A well-constructed Survey can provide valuable feedback. When building your survey, consideration of audience, content, format, placement, and wording will ensure you obtain the feedback you seek. For tips on building effective surveys, click here.

Questions

Your questions should be clear, to the point, and relevant to the survey response or feedback you intend to collect.

Survey Responses

Survey Responses for questions can be as simple as "Yes/No" or as complex as a rating scale. While all responses allow analysis of data and feedback, not all responses are graphable (such as text responses). This is an important consideration when constructing a survey, especially is administering your survey to a large population where reading a mass amount of text responses would be cumbersome.

Survey Response types

  • Single Textbox (short text response)
  • Checkbox (single statement requiring a yes/no response such as "Click this box if you were a patient of Acme Medical in 2019.")
  • Multiple Choice (preset list of options for responses)
  • Matrix (rating scale response)
  • Photo (allows you to upload a photo as a response)
  • Lifeology (add a Lifeology course to a survey)

Note: The easiest responses to graph in the LifeOmic Precision Health Cloud (PHC) Insights tab are Matrix, Single Textbox with numeric answer option, and Multiple Choice.

Consider your audience and the response type you will use to collect the feedback when constructing your question. See Survey Tips for guidance on crafting your survey.

Advanced Settings

The Advanced Settings of a survey question allow you to further tailor your survey question.

Advanced Settings

Advanced Settings are accessed by clicking the gear icon in the survey builder (see image below).

Survey Question Tools

You can choose options in the 3 tabs of the Advanced Settings page:

  • General - Here you can select options for your question, such as allowing multiple answers and requiring a response to proceed to the next question.

  • Logic - Logic allows participants to skip questions not relevant to them based on their answers to previous questions. Logic questions reduce survey dropout rates and improve the data collected by customizing the behavior of the survey based on the response entered.

  • Style - Style allows you to adjust the margins and indenting.


Survey Delivery

You can share your survey with participants via a sharable link or assign the survey to participants on the Subjects page.


Managing your Surveys

The status of published surveys sent to participants can be viewed by Participant Survey Response or by Survey Response.

Survey Statuses:

  • Not Started - The participant received survey but has not begun the survey.
  • In-progress - The participant has started the survey but has not completed it.
  • Completed - The participant has completed the survey in its entirety.

Analyzing your Surveys

You can view graphs of your current survey submissions by clicking the Analysis icon within the Survey tab as shown below. Survey Analysis

This will take you to the Analysis Page where you can see the results graphed. Survey Analysis Graph


Last update: 2021-02-23